Shown below is some of the feedback obtained following our managed blood glucose testing strip, lancet and insulin pen needle switch programme:

“I found the process very easy with a high acceptance rate for the change among the patients." GP & CCG Medicines Management Clinical Lead (Group of 6 practices)

“We found the service extremely helpful and it was tailored to what we wanted so the proforma that was issued to us was tweaked slightly and we have not had any problems. We have had this done on 2 occasions now and it has not only been useful but has saved us money in the long run. Thanks again." Nurse Practitioner

“I am writing to thank you for the help you provided to us with regard to the strips/lancets switches. You made it very easy for our two practices to apply the switch for these two products. It is because of your help we were able to achieve the required targets. Furthermore, your approach was friendly but very professional. It will be a pleasure to work with you again if the opportunity arises." Practice Manager

“We found the switches you did were professionally completed. The work carried out was efficient and accurate. We would recommend your services to any practice who wish to carry out the same type of work." CCG Practice-based Pharmacist

“I was delighted with the ease of the process. I had to do very little as you did all the work for me. Almost all the patients are happy with the new meter too." Diabetes Nurse

“We found the switch very simple and efficient. You followed our list and only changed the ones we had agreed. You were familiar with our system and tried to match up the reauthorisation dates. You just came and got on with it. I would recommend using your services for similar switches." Business Partner

“The transfer process was extremely seamless.The patients and clinicians were very well informed and letters were sent to all of the patients concerned informing them of the change. Not  much else I can say really other than job well done!" Practice Manager

“The switch over went very smoothly you were very professional in your role and I would like to say thank you." Practice Manager

“I was very sceptical at the time regarding how the patients would react but you provided excellent one to one support and as I recall it went very well." Practice Manager

“We found you to be very professional and efficient in helping us to switch our diabetic patients. Our Diabetic Nurse found the support helpful to her and the patients." Practice Manager

“We had no problem with the switching process with minimal disruption to the practice and confidentiality was maintained." GP